We accept Canadian dollars. Switch to CAD VERSION and check out with Paypal.
 Updated for US Customers: Import fees now included at checkout. No charges at delivery.

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All-in-one Maker Kits

Orders and Returns

 

REPLACEMENTS

We will replace a shipment when it never arrives. However, if we have verified the shipping address with the customer and have received a delivery confirmation from the Postal Service, we will not replace a shipment. This is to protect us from fraud and allow us to keep our prices as low as possible for the rest of humanity.

 

CANCELLATIONS

At any time before your order ships, you may cancel it for a complete refund of all charges - including shipping. To cancel an order, just send an email to "info@chibuttons.com" requesting the cancellation and include your order #. This email should be sent from the same email address you placed the order with or from the address associated with your PayPal account. 

 

RETURNS/REFUNDS/QUANTITIES

To return an item, please print, fill out and reutrn the Return Merchandise Authorization form with your order within 30 days. We'll refund you for the value of the items that are in re-sellable condition. We reserve the right to charge a 30% restock fee. We do not refund original shipping fees for unwanted items. 

 

ChiButtons/Chibuttons Enterprises Inc. Return Merchandise Authorization Form


INTERNATIONAL SHIPPING POLICY

Duties and Taxes: Please note that customers are responsible for all import duties, taxes, and brokerage fees required by their respective local governments. ChiButtons cannot determine the exact amount of these fees in advance. Import duties, taxes, and brokerage fees are not included in the product price or the shipping and handling cost, and they may be collected upon delivery by the carriers. You may check with your country’s customs office to determine what these additional costs will be.



USA SHIPPING POLICY


Tax (Tariffs, Duties & Import Fees): Please note that the de minimis exemption was canceled on August 29, 2025. All shipments from Canada to the United States are now subject to import duties, taxes, and brokerage fees. These charges are included in your final total and will be calculated and collected at checkout. You can view the exact amount under the “Tax” section on the checkout page.