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Frequently Asked Questions

Button Press Machine / Molds / Parts :

Please note: All measurements are made using the metric system.

 

1. Does the Button Press Machine Kit contain the Press, Molds, and assembly tools?

 

Yes. The Button Press Machine Kit sold in our store contains all the components necessary to assemble the Press and begin to use it right away! 

How to customize your own kit:
1)     Select a Button Press Machine.
2)     Choose a mold with your desired size and shape.
3)     Select your preferred cutter. (Circle cutter, handling cutter or Stand cutter)

 We provide the tools for your button making needs!

 

2. What shapes and sizes of the interchange Molds selling in Chibuttons.com?

 

  • Round: 25mm, 32mm, 37mm, 44mm, 58mm, 75mm, 100mm
  • Oval: 45x65mm, 60x90mm
  • Rectangle: 40x60mm, 25x75mm, 50x90mm
  • Square: 37x37mm
  • Heart: 53x57.5mm
  • Pentagonal: 58x60mm
  • Hexagonal: 65x58mm
  • Triangle: 63x58mm

Ps: Note: Maker-1 Model only carries the Molds mounted on a slider, sizes range from 25-75mm.

                 Maker B400 Machines are compatible with all mould shapes and sizes.

 

 

3. Which molds fit for my Button Maker?

 

 

4. Do you offer warranty on your products?

Yes, we provide a warranty on the Button Press Machine, the molds, and cutters only. The warranty is effective immediately from the order date.

Button Maker:  1 Year

Molds: 1 Year

Handling cutter & Stand cutter: 1 Year

Parts components: No warranty

 (Chibuttons Enterprises Inc. / Chibuttons.com reserved the right of final explanation.)

 

5. If there is a problem with my order, how can I contact you?

 

Please feel free to contact us by email (info@chibuttons.com) if you have any inquiries about our products.

You can also reach us at +1.604.270.0600 between 10-6pm from Monday to Friday

 

 

CUSTOM MAKE BUTTONS

 

1. What variety of button shapes do you have available?

Currently we offer basic shapes such as round, squares, rectangles, heart, hexagonal, pentagonal, triangle, and oval shapes.

 

2. What products, shapes, and sizes do you offer?

Below is a chart of the products we offer at ChiButtons.com:

 

 

 All products are in the Metric System.

 

3. Is there a minimum number of items I need to order for delivery?

No minimum order required.

 

4. Can I use your website to design my own buttons and place the order?

Yes you can!

Below are three ways you can design your own buttons:

Method one:

A)    Click on the following URL to access our button editor tool. https://chibuttons.com/index.php/chibuttons-editor

B)    Upload an image of your design to the button editing tool, and once you are finished customizing your button, place the order.

C)    We will get back to you within 1 business day and send you previews of your design.

D)    Once we receive approval, we will proceed to fulfill the order.

Method two:

A)    Under the “Custom Button” tab on the Chibutton website, clicking that will bring you to the selection of custom buttons we have to offer

B)    To submit your design to us, click on the first option and select the dimensions and quantity of buttons you wish to order

C)    Then submit the design you wish to place onto the buttons

D)    A sample button will be shipped out to you for approval once payment is received

Method three:

a)     Send your design to info@Chibuttons.com along with the amount of buttons and the shape and size. We will contact you within 1-2 business days with the preview.

 

5) When can I expect my custom-make button order?

At ChiButtons we strive to provide you with competitive and fast service. We will communicate with you to ensure the button is made to your liking. Once we get confirmation to go ahead with production, the buttons will take between 1-3 business or more days to produce (dependent on quantity ordered) and another few days for shipping. For more specifics on when to expect your order, please feel free to contact our sales team at info@Chibuttons.com or give us a call at +1.604.270.0600.

 

OTHER QUESTIONS:

 

1. What countries do you ship to?

We ship to Canada, USA, and Internationally

 

2. How long does it take for my order to ship?

For Expedited Shipment:

Canada 2-7 business days.

America 4-10 business days.

Xpresspost Shipment is available. Please contact us by email (info@Chibuttons.com) for special shipment request.

 

3. Can I rent the Button Making Machine?

 

Yes. please check with this link for more information, https://chibuttons.com/index.php/button-machines-moulds-cutters-rental-page

If you wish to rent any of our machines, please contact us for more details.

 

4. Which kind of paper can I use for print out the image?

We recommend you use the 135g photo paper and please don’t use paper above 200g. And please remember that you can only use one sheet of paper and one piece of Mylar for making a button, or it may cause the mold to be stuck.

Graphic paper: for the best results, use light bond (basic photocopy paper) paper as thicker papers do not press as well.

Buy here: https://chibuttons.com/index.php/button-machine-and-supplies/photo-paper/photo-paper-135g-100sheets.html

 

Printing can be done on inkjet printers.

 

5. Can I use other materials such as fabric as the print the design onto?

Yes, some thin fabrics can be used in place of paper to be pressed into buttons. In the case with fabric materials, a mylar cover can be used. However, we cannot guarantee the all thin fabric can be pressed to make buttons. To ensure compatibility, please mail us a sample of the fabric so that we can confirm if it is suitable to be made into a button.

 

6) Are there any differences between the B400 and Maker-1 models.