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Frequently Asked Questions

1. What variety of button shapes do you have available?

Currently we offer basic shapes such as round, squares, rectangles, and oval shapes.

 

2. What sizes do you offer in all shapes?


 Please notice that all products are in the Metric System.

 

3. What countries do you ship to?

We ship to Canada, America and international.

 

4. How long does it take for my order to ship?

For Ground Shipment:

Within Canada 2-7 business days.

The United States of America 4-10 business days.

 

Expedited Shipment is available. Please leave a note when your order.

 

5. Do you sell button machines, parts and cutters?

Yes. We sell all of them. We provide full solution for buttons’ lovers.

 

6. Is there a set minimum size for my order?

There is no minimum order requirement. You may order from 1 button to thousands.

 

7. Would you rent out machines?

Yes. Please contact us at info@chibuttons.com for more details.

 

8. Can I make a button with fabric rather than paper?

Yes, some fabrics can be compressed into making a button, using thin fabrics for best results. Our machines can make buttons with the plastic cover covering the fabric, as well as fabric buttons without the plastic cover. However, there is no guarantee if the type of fabric chosen will work. We do recommend you to mail us a sample of the fabric you plan on using, and then we may confirm if it will work with our machines.

 

9. I would like to customize my button design. How do I submit my design?

There are 2 ways to submit your design: 

A. You may use our online editor/tool to design your buttons. https://chibuttons.com/index.php/chibuttons-editor

B. You may upload your artwork in custom buttons service. We will get back to you within 1 business day if you need. We will start to make your button/badge once received the confirmation of your final design.

Additionally, you can also choose the artwork under IMAGE.

 

10. How long is your turnover?

We strive to give you a competitive service. Once your final design has been received, the turnover time would depend on the size of your order. Generally, it takes 1-2 business days for your order to be ready and prepared for shipping.